Since May 2015 we own one ErgoPack 725E model. Our warehouse staff is happy with it as they do not have to bend anymore which is a great improvement. With the ErgoPack they are able to strap all our pallets in an efficient and ergonomic way. Until now we had no technical issues with the ErgoPack. The device is nearly maintenance free, just follow the instructions which are well described in the manual. I can surely recommend the product as well as the service provided by the staff from ErgoPack in Germany and Mr. Walter Horn Ruiz our contact person without limitation. Fer Vrösch A.T.O / Quality Engineer INVISTA B.V.