I wanted to thank you for our connection at the Pack Expo in Las Vegas, your very quick respond to our request for a trial and lead time on our subsequent order. We had an opportunity to shift a large portion of existing business to a pre-built display pack for a major customer. The largest challenge to maintaining our output was the amount of time it took to prepare and strap a pallet. The ErgoStrap machine allowed the strapping time to fall within our required TAKT time and as a result, we showed a Cost Of Goods reduction on the overall pallet pack. The decrease costs, as well as the ready to display pallets have taken our pallet order from 1800 pallets last year to an anticipated 13,000 pallets in the fall of this year. As a result, I may be in the market for another one shortly. Thanks for all your help, and please thank the entire ErgoStrap team for the concept, the design realization, and a machine that has already banded over 4000 pallets for us and is still going as strong as ever. (P.S. I strongly urge new customers to get the back up battery. It has allowed us to run continuously without interruption).
Lance C. Moyer